You enroll your client on our easy-to-use CreoRX web portal and give them their prescription ID card that can be used as payment for formulary generic medications, on their personal injury related prescriptions at any major pharmacy.
Once a patient is enrolled on the web portal, and the attorney approves the lien agreement, the card will be emailed, faxed and texted to you and your client during working business hours.(Monday – Friday 9 a.m. – 5 p.m.)
The CreoRX pharmacy card is accepted at over 60,000 pharmacies nationwide including your local Costco, Rite Aid, CVS, Target, and Walgreens. Check our pharmacy locator link to see if your pharmacy is in network.
Once we have received your submission and the signed lien and waiver (LoP), the card is activated within 24-hours (typically the card is active within 1-2 hours) Note: We activate cards M-F | 8:00 a.m.-5:00 p.m. If you submit a client Friday afternoon, that card may not be active until Monday morning.
Once the prescription ID card is emailed, faxed and texted to the patient and attorney, the card will be active within 1-2 hours.
Please contact us at 1 (877) 273-6791. There is a preset limit and an expiration date on your patient’s card. If they have exceeded that limit or expiration date, we will need your permission to increase the limit or extend the expiration.
You will receive a copy of the bill approximately a week after the DOS. You can also view bills and statements on our attorney portal.
There is a preset limit. If the client has exceeded their limit, we will contact the attorney to request an increase. The card limit can also be managed on our attorney portal.
There is a preset formulary that includes generic medication that relates to acute phases of auto injury. If patients try to fill prescriptions unrelated to the case, they will not be approved by the pharmacy.
Once the case has settled, we will work with your office on a case-by-case basis. You can submit settlement requests on our attorney portal or email them to us directly.
(For no fault states) No. We can only activate a card under a lien from your office once the PIP has been exhausted.
Send us a message. We’ll try and respond to your questions as quickly as possible.
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